Friday, December 31, 2010

The year end at SJSU

Click on image to enlarge

The year ended quietly at SJSU. The campus was open for three days between Christmas and New Years and a few of us, myself included, worked. It was a day of updating our Web site and knowledge base, tasks that are hard to do when we have customers.

I took a walk across campus and enjoyed the rare solitude. That was nice.

We reopen Monday, January 3, 2011 at 8 a.m.

Thursday, December 23, 2010

SJSU Help Desk is Closed

Due to the end of the term and campus closure we are closed. We reopen on Monday, December 27, 2010 at 8 a.m. The photo is of the College of Engineering Graduation where many of our staff graduated.

Thursday, December 16, 2010

There's an app for that

Are you a trucker or a cheating spouse or a...? There's an app for that!

In my mind; it is hard to imagine going to Motel 6 so often that I would want an app for it, unless I was a..."

Monday, December 06, 2010

Proof IBM has a sense of humor

Click on image to enlarge.

Proof IBM has a sense of humor. The install dialogue says to "Click OK." But, there is no "OK" button. You guys kill me, LOL.

MORAL: You should always have novices test products. They will catch things subject matter experts do not see. Like, where's the "OK" button? I do not use this product. I was working on installation guidelines. A subject matter expert would just click right through this dialogue, not read it.

Wednesday, December 01, 2010

Beware of spoofed e-mail

Spoofed e-mail appearing to be legitimate. Click on image above to enlarge.

In the context of network security, a spoofing attack is a situation in which one person or program successfully masquerades as another by falsifying data and thereby gaining an illegitimate advantage.

The sender information shown in e-mails (the "From" field) can be spoofed easily. This technique is commonly used by spammers to hide the origin of their e-mails.

E-mail address spoofing is done in quite the same way as writing a forged return address using snail mail. As long as the letter fits the protocol, (i.e. stamp, postal code) the SMTP protocol will send the message. It can be done using a mail server with telnet.

Friday, November 19, 2010

Huge SJSU security hole remains open


I have just returned from being on workers compensation for almost three months and am surprised (putting it mildly) to learn the security hole that gives student assistants access to the e-mail of every student, counselor, faculty, staff and administrator at SJSU is apparently still open. I posted about this in early August and have spoken to management, and been speaking to management, about this since issue since about March.

Why is hole still open? [See related post]

Sunday, November 07, 2010

EPUB for documentation

I think a very useful case for the EPUB eBook format is for developing documentation. Documentation is more than telling people how to use computers.

PDF is good and useful, but one problem with PDF is that it is limited to a computer or paper and there are plenty of instances where that is less than ideal. For example, an owner's manual for a car. Who wants to carry around a huge book in their car or have to drag their laptop to their front seat to be able to figure out how to program their navigation system. With EPUB you could put your owner's manual in your smart phone in a way that has a table of contents and is searchable.

Monday, November 01, 2010

KGO TV practicing irresponsible journalism

Click picture to view video

Commentary

I just posted variations of this to the GoPro camera Facebook Group and have written GoPro and KGO about the following:

I am a road bicyclist and I am livid.

Tonight (11:00 pm Oct. 31) I saw the clip on Channel 7 featuring KGO TVs Richard Hart and GoPro founder Nick Woodman. Woodman was taking Hart on a high speed drive. They drove a Lotus Exige at very high speed around Half Moon Bay on some of the back roads we ride our bikes on. They were showing how the GoPro camera can be used to record such activities. They were driving like idiots and talking about the camera. Every time they raced around a curve I was cringing and thinking what if one of us had been around that curve!

That is not okay!

I told my wife and she said, if they had hit a bicyclist, at least they would have had good pictures of it!

We are GoPro's potential customers and KGO's audience and we deserve better.

In my opinion it is really bad for Woodman and Hart to have been smiling and driving like that and putting our lives, and the lives of others, at risk. Hart is a professional journalist and this was on a news program. In my opinion it was irresponsible for KGO to have handled this story this way.

Friday, October 29, 2010

Time to give up on XP

Unless you are using an old computer that you are not planning on upgrading, it is time to bury XP. Even some enterprises are still loading XP images on new hardware, but in some cases it is just not working. For example; the Ati2dvag problem where some video ATI chipsets cause persistent blue screens in XP that cannot really be fixed in XP. The solution, upgrade your operating system. I have had good luck with the latest service pack of Vista, but I would also recommend Windows 7. It's good.

Wednesday, October 27, 2010

Scotland Yard Reportedly Investigating Google

Last summer our university migrated its employee e-mail to Google. According to a post in the Science and Tech section of Mail Online by Vanessa Allen, "The internet search giant was forced to confess it had downloaded personal data during its controversial Street View project, when it photographed virtually every street in Britain." Allen said:

In an astonishing invasion of privacy, it admitted entire emails, web pages and even passwords were 'mistakenly collected' by antennae on its high-tech Street View cars. [Read More]

Because university e-mail between faculty, counselors and students is often very confidential this may be of concern to some university employees and students. According to Allen "Scotland Yard is already considering whether the company has broken the law."