To my knowledge there was no migration plan for the migration from the legacy issue ticketing system at SJSU (named GWI) to the new system (named iSupport.) Around 30 people have been made full system administrators of iSupport at SJSU. (I do not know the exact number.)
Nobody owns it. There are no rules written down. A whole lot of people can do anything they want to anybody else using iSupport. It is "figure it out as you go." I can't think of a better word for this situation than Anarchy. Thus, the recommended logo.
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