Monday, August 09, 2010

SJSU systems problems on Aug. 9, 2010

UPDATE: Systems seem to be working normally as of 8:55 a.m.

As of about 8:30 a.m. there is an SJSU systems outage affecting multiple systems and we do not know when these systems will return to normal. Affected systems include:

  • SJSU Lotus Notes E-Mail
  • SJSUOne portal for changing SJSUOne passwords
  • SJSU Google Provided Gmail.
  • SJSUOne authentication based services for authenticating other services.

Systems that were working last time we checked include:

  • MySJSU
  • SJSUOne based wireless authentication
  • Legacy UNIX authentication

At this time we do not have information regarding the cause or the time of return to service of these services. It is possible some services may be restored intermittently. Full stability of services can not be assured at this time.

Systems can be returned to full or partial functionality without notice, so the best advice is to keep checking.

UPDATE: Systems seem to be working normally as of 8:55 a.m.

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