Q. What can I do if I receive a scam message?
A. If you receive a scam message, please do the following to help stop the scam: Press the down arrow next to the "Reply" button. Click "Report Phishing" This action will move the message to your spam folder, block further attempts and alert the Google anti-phishing team to act on this phishing attempt.
A sample of the latest scam message is included below. It is a scam. Users should not reply to it and they should click "Report Phishing" if they receive the phishing scam email.
Below is a sample of the latest scam message:
Note: This message is a scam.
---------- Forwarded message ----------
From: (ITSS) Help Desk
Date: Wed, Jun 1, 2011 at 8:18 AM
Subject: 2011 Webmail Upgrade to prevent Account Being Disabbled
Attention San José State University email user!
This message is from Information Technology Services, San José State University to all its email Users.We are upgrading to a new email version to help increase the storage megabyte and are therefore deleting all unused email account.
Also be informed of the serious technical difficulty at hand. Our Webmail Database that records your webmail data and profile has just been contrasted by a serious circulating internet virus. As a result we are upgrading to a new email version to help increase the storage megabit and are therefore deleting all unused email account as a result of the nonexistence of users.
To confirm the your account is currently in use and to integrate the recent maintenance carried out in e-mail system and also help in resetting your space in our database and erase the virus circulation in our webmail . reply back with the information as required below;
Re confirm Password:....
Date of Birth:....
Warning! Webmail owner that refuses to update their account by providing the requested details above after reading this mail will loose his / her account permanently.
Account Alert Code: X3XX00178SU Thank you for using San José State University®
University Help Desk
A unit of Academic Technology
Clark Hall, Room 102
San José State University
One Washington Square
San José, CA 95192-0026
San José State University - Home of the Spartans
One Washington Square - San José, California USA, 95192
Please remember, we do not ever ask for passwords via e-mail!