Duke iPhone Network Issue Resolved

Update on Duke iPhone Problem
Duke University News and Communications has issued an information release about the reported problems with iPhones on the network at Duke University. (Testing of iPhones at SJSU by our help hesk staff at SJSU had found no similar problems on our campus.) According to Duke, "By now many of you have read news accounts around iPhones and Duke’s wireless network. Some of the reports incorrectly made it sound as if our entire wireless network had collapsed. Others made it sound as if the iPhone could not work correctly on our wireless network. Still others seem to imply that Duke’s network was deficient in some way because the problem had not been encountered more broadly." The release went on to report the problem was found to be caused by network infrastructure issues at Duke. The information release said, "Cisco worked closely with Duke and Apple to identify the source of this problem, which was caused by a Cisco-based network issue. Cisco has provided a fix that has been applied to Duke's network and there have been no recurrences of the problem since."

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