What to do about scam Emails?

You cannot trust Emails even if they appear to come from a trusted source

What should you do if you receive a suspicious mailing that purports to be from a trusted source but asks that you follow a link, log into something or reveal a user name or password?

Ignore it and/or delete it. Do not click on any links in the Email or give out any user names or your password. If you have questions about the validity of an Email contact the alleged sender of the Email directly like by phone!

What should you do if you believe your password has been compromised and/or if you have questions or concerns?

1. Contact the University Helpdesk at 408/924-2377 or helpdesk@sjsu.edu, or
2. Contact your local desktop support technician.
3. Change all your passwords.